Support Policy
Please read this agreement carefully, as it contains important information regarding your legal rights and remedies.
Scope of Support
We provide support for technical issues, account inquiries, and general questions related to our products and services.
Support is available via email, live chat, and our support ticket system during specified business hours
Support is available via email, live chat, and our support ticket system during specified business hours
Response Time
We strive to respond to support inquiries within 24 hours during regular business hours.
Response times may vary depending on the complexity of the issue and the volume of support requests.
Response times may vary depending on the complexity of the issue and the volume of support requests.
Support Channels:
Email: support@bhimhost.com
Live Chat: Available on our website during business hours
Support Ticket System: Accessible through the customer portal