Bhimhost

Cancellation and Refund Policy

Cancellation & Refund Policy

Last updated on 28-09-2024 13:41:13

PAYTEL TERMINAL PRIVATE LIMITED believes in helping its customers as far as possible, and has therefore a liberal cancellation policy. Under this policy:

PRODUCTS AVAILABLE FOR REFUND UNDER STANDARD TERMS

• Hosting (all plans, except first payment after Free Trial)
• Bhimhost Email

PRODUCTS AVAILABLE FOR REFUND UNDER STANDARD TERMS

• Domain

Any products or services that were suspended, cancelled, or terminated due to the abusive usage of the products, services, or any other violation of the Terms and Conditions are not eligible for a refund. The purpose of the refund is for customers to try and understand whether the services provided by BhimHost suit their needs. In any way, Bhimhost will not tolerate abusive usage of refunds (i.e., refunding the same services multiple times and (or) repetitively purchasing and asking for a refund for services purchased in bulk, etc.). Bhimhost remains a right to unilaterally decline the request for a refund if any of the signs related to the abusage of the refunds occur.

PAYMENT METHODS WITH SPECIAL REFUND TERMS:

Please note that all payment processors have different policies and requirements for refunds and there are some payment methods that are not eligible for a refund under any circumstance.

REFUNDS TO BALANCE

We provide refunds to the original funding source. that once a refund from Bhimhost is initiated for a selected invoice, it becomes irrevocable and cannot be refunded to a different source.

REFUNDS FROM BALANCE

Over-funded balance can be refunded within 30 days of the payment that resulted in the over- funding. In special cases, other payments can be refunded instead of the original payment if the 30- day time-frame can be applied to those payments.

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